Terms of Service

Effective Date: February 2025

This website is operated by Jullou. Throughout the site, the terms “we”, “us” and “our” refer to Jullou.

These Terms of Service govern your use of our website (“site”) and the purchase of our products. By accessing our site and/or purchasing our products, you agree to these Terms of Service (“Terms”). If you do not agree, please refrain from using our site.

1. Acceptance of Terms

By accessing or using our site, you confirm that you are at least 18 years of age or are accessing the site with parental or guardian consent. You acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Changes to Terms

Jullou reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the site after any changes constitutes acceptance of the new Terms. Please check this page periodically for changes.

3. Product Information

We strive to provide accurate descriptions of our products, including materials, dimensions and quantities. However, we cannot guarantee the accuracy, completeness, or reliability of this information. We reserve the right to correct any errors or update product information at any time without prior notice.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

4. Pricing

All prices are listed in Australian dollars (AUD) and are subject to change. We will notify you of any changes to pricing before you complete your order. Promotions and discounts may apply and will be clearly communicated at checkout.

5. Ordering

By placing an order on our website, you are making an offer to purchase a product. All orders are subject to our acceptance, which will occur when we provide confirmation of your order via email. We may refuse or cancel an order for reasons including, but not limited to, product unavailability or errors in pricing.

6. Payment

Payment must be made at the time of ordering. We accept various payment methods. By providing your payment information, you represent and warrant that you have the right to use the payment method selected.

7. Shipping and Delivery

Jullou will make every effort to have your order shipped in a timely manner. Shipping costs and delivery times may vary depending on your location. We are not responsible for delays caused by third-party shipping services.

8. Returns and Exchanges

Please refer to our Returns Policy.

9. Intellectual Property

Unless otherwise stated, Jullou and/or its licensors own the intellectual property rights for all material on the site. All intellectual property rights are reserved. You may access this from the site for your own personal use subjected to restrictions set in these Terms.

For avoidance of doubt, you must not:

  • Republish material from the site;

  • Sell, rent or sub-license material from site;

  • Reproduce, duplicate or copy material from the site;

  • Redistribute content from the site.

10. Limitation of Liability

In no case shall Jullou, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the site or any products procured using the site, or for any other claim related in any way to your use of the site or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the site or any content (or product) posted, transmitted, or otherwise made available via the site, even if advised of their possibility.

In the event that some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms or your use of our site will be handled in the appropriate courts of Australia.

12. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Email: jullou.store@outlook.com

By using our site, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Thank you from Jullou.