Privacy Policy
Effective Date: February 2025
At Jullou, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our online store.
Information We Collect
When you visit our website, we may collect the following types of information:
Personal Information:
This includes your name, email address, phone number, billing address, shipping address, and payment information. We collect this information when you create an account, place an order, or sign up for our newsletter.
We may also collect data, through Squarespace, our website provider to power our site analytics, including:
Information about your browser, network and device;
Web pages you visited prior to coming to this website;
Your IP address.
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
2. Squarespace Payments:
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace.
Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies. Please contact us if you require a copy of the privacy policies from the following third party service providers:
Stripe - payment processing services;
PayPal - payment processing services.
Use of Information
We use the information we collect for the following purposes:
To share this information with Squarespace, our online store hosting provider, so that they can provide website services to us and to learn about site traffic and activity.
To process and fulfil your orders.
To communicate with you regarding your orders, enquiries, or marketing promotions.
To improve our website, products, and services.
To conduct research and analysis to enhance user experience and optimise our offerings.
To comply with legal obligations and protect our rights.
Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
To trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
To comply with legal requirements or protect our rights, property, or safety, or that of others.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit:
https://support.squarespace.com/hc/articles/360001264507#toc-check-your-cookies
These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
Your Rights
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.
You have the right to:
Access your personal information we hold.
Request correction of any inaccurate or incomplete information.
Request the deletion of your personal data.
Withdraw consent to processing your personal data at any time.
To exercise any of these rights, please contact us using the details provided below.
Changes to This Policy
Jullou reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy periodically for the latest information on our privacy practices.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: jullou.store@outlook.com
Thank you for choosing Jullou. We value your privacy and are committed to protecting your personal information.